Terms of service

Last Updated: May 2026

Welcome to Chakra Industries. These Terms and Conditions explain the rules for using our website and purchasing products from our online store.

By visiting our website, browsing our products, or placing an order, you agree to follow these Terms and Conditions. Please read them carefully before using our website.

1. About Chakra Industries

Chakra Industries is an online store offering gardening accessories, plant care products, watering tools, solar lights, outdoor safety accessories, and backyard essentials.

Our products are designed for general home, garden, patio, lawn, and outdoor use.

2. Use of Our Website

By using our website, you agree that you will:

• Use the website only for lawful purposes

• Provide accurate and current information when placing an order

• Not misuse, damage, copy, or interfere with the website

• Do not use our website for fraud, spam, or unauthorized activity

• Do not attempt to access private areas of the website or store system

We reserve the right to refuse service, cancel orders, or limit access if we believe a customer has violated these terms.

3. Product Information

We try our best to provide accurate product titles, descriptions, images, prices, and availability. However, slight differences may occur due to product updates, screen settings, supplier changes, or photography.

Product images are for display purposes only. Colors, packaging, size, or small design details may vary slightly from what appears on your screen.

4. Product Use

Products sold by Chakra Industries should be used according to their intended purpose and any instructions provided with the item.

Customers are responsible for using gardening tools, outdoor electrical covers, watering products, solar lights, and other outdoor accessories safely and properly.

Chakra Industries is not responsible for damage, injury, or loss caused by misuse, improper setup, unsafe handling, or failure to follow product instructions.

5. Outdoor and Weather-Related Products

Some products may be described as waterproof, weather-resistant, or suitable for outdoor use. These terms refer to the product’s intended use based on available product details.

Customers should still use care when placing products outdoors, especially during heavy rain, storms, freezing temperatures, extreme heat, or unsafe electrical conditions.

Outdoor electrical accessories should always be used safely and according to proper electrical guidelines.

6. Pricing and Availability

All prices are listed in USD, unless stated otherwise.

We reserve the right to update prices, product details, discounts, or availability at any time without prior notice.

If a product becomes unavailable after you place an order, we may contact you with available options, such as a replacement, a delay notice, or cancellation.

7. Orders and Payment

When you place an order, you agree to provide complete and accurate billing, shipping, and contact information.

Payments are processed through secure third-party payment providers. Chakra Industries does not store your full payment card information.

Your order is not confirmed until payment is successfully processed and you receive an order confirmation.

8. Order Review and Cancellation

We reserve the right to review, refuse, or cancel any order for reasons including:

Incorrect product or pricing information
Suspected fraud or unauthorized payment
Unavailable inventory
Incorrect shipping information
Violation of these Terms and Conditions

If your order is canceled after payment, we will process the appropriate refund through the original payment method, based on the store’s applicable policies.

9. Shipping and Delivery

Shipping times may vary based on location, carrier, product availability, and order processing time.

Estimated delivery dates are not guaranteed unless clearly stated. Delays may happen due to weather, carrier issues, holidays, incorrect addresses, or other factors outside our control.

Customers are responsible for providing the correct shipping address at checkout.

10. Returns, Refunds, and Order Issues

Returns, refunds, replacements, and order issues are handled according to our store’s return and refund policy.

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible with your order number and clear photos if needed.

11. Account Information

If our website allows account creation, you are responsible for keeping your account details private.

You agree to notify us if you believe your account has been used without permission. Chakra Industries is not responsible for losses caused by failure to protect your login information.

12. Promotions and Discounts

Promotional offers, coupon codes, and discounts may have limits, expiration dates, or specific conditions.

We reserve the right to modify, cancel, or refuse promotions if there is misuse, error, or suspected fraud.

Only one discount may apply per order unless stated otherwise.

13. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, layout, and branding, belongs to Chakra Industries or its content providers.

You may not copy, reuse, reproduce, sell, or distribute website content without written permission.

14. Third-Party Links and Services

Our website may include links or tools from third-party services, including payment providers, shipping tools, apps, or external websites.

We are not responsible for the content, security, privacy practices, or policies of third-party websites or services.

15. Limitation of Liability

To the fullest extent allowed by law, Chakra Industries is not responsible for indirect, incidental, special, or consequential damages related to the use of our website or products.

This includes, but is not limited to, loss caused by delivery delays, product misuse, website errors, third-party service issues, or incorrect customer-provided information.

16. No Professional Advice

Content on our website is provided for general product and shopping information only. It should not be treated as professional gardening, landscaping, electrical, safety, or legal advice.

For specialized advice, customers should contact a qualified professional.

17. Privacy

Your use of our website is also covered by our Privacy Policy, which explains how we collect, use, and protect customer information.

Please review our Privacy Policy before using our website or placing an order.

18. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates means you accept the revised terms.

19. Governing Law

These Terms and Conditions are governed by the laws applicable to the business location of Chakra Industries, unless otherwise required by law.

Please replace this section with the correct state or country details based on your registered business location.

20. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Chakra Industries
Email: support@chakraindustries.co